WHAT INFORMATION WE COLLECT
We may collect the following personal information when you:
Submit a contact or quotation form: name, company name, email address, phone/WhatsApp number, country, and product interests.
Place an inquiry or request samples: shipping address, company details, and any product specifications.
We do not ask for sensitive information such as copies of identity documents or financial details unless a formal export or payment agreement is being prepared.
HOW WE USE YOUR INFORMATION
We use your information only for:
Responding to your inquiries and providing quotations.
Managing orders and logistics coordination (for example, sharing contact details with carriers or freight partners where necessary).
Sending occasional updates about products, pricing changes, or export‑related information, only if you have opted in.
DATA AND PROTECTION SECURITY
We take reasonable technical and organizational measures to keep your data secure, including:
Storing information on password‑protected systems.
Limiting access to staff involved in sales, logistics, and customer service.
Retaining data only for as long as it is needed for the purposes stated, unless legal or tax rules require longer retention.
Under applicable data‑protection norms (such as India’s Digital Personal Data Protection Act and similar frameworks in other jurisdictions), you have the right to ask for access to, correction of, or deletion of your personal data, subject to legal retention requirements.
We do not sell your personal information to third parties for marketing or other unrelated purposes. If you have any questions about this privacy policy, please contact us using the details provided on our website.